Automated parking enforcement

Catch every breach. Issue every ticket. Automatically.

Cameras read every plate, day and night. Every breach becomes a parking charge backed by evidence that stands up — issued, managed and recovered for you.

24/7 Every plate in and out, day and night, in any weather
0.4s From plate read to permit decision
100% Of decisions logged with a written reason
0 Doubtful reads auto-ticketed. Ever.

Where it works

One system, every kind of site.

Wherever bays are being used by people who shouldn't be there, the same rules apply: read the plate, check the list, evidence the breach.

A busy UK retail park car park in daylight

Retail parks

Stop all-day commuter parking eating the bays your tenants pay for. Max-stay enforced automatically, shoppers never touched.

Allocated parking bays outside a modern block of flats

Residential

Residents keep their allocated bays. Tenants authorise their own visitors in seconds, and nobody phones the managing agent.

A lit hotel entrance canopy with cars parked at dusk

Hotels & healthcare

Guests and patients park freely on a permit or pass. Everyone else gets flagged, without a warden anywhere on site.

A business park car park beside a modern glass office building

Business parks

Staff and visitor bays kept for staff and visitors. Landlords manage their own list without a single phone call.

By the time the warden arrives, the car is long gone.

Manual enforcement runs on luck. Somebody has to see the car, somebody has to call it in, somebody has to drive out. Every link in that chain loses tickets.

  1. 19:02

    The phone rings

    A landlord spots a car that shouldn't be there and calls it in. If they happen to look. If they happen to call.

  2. 19:26

    The warden drives

    Twenty-four minutes across town, on your fuel and your payroll, chasing a report that is already going cold.

  3. 19:31

    The space is empty

    The car left before anyone arrived. No plate, no photo, no ticket. Revenue gone.

Every missed car is a ticket never issued.

How it works

Capture. Read. Check. Flag.

Every plate in, every plate out, checked against the site's permit list in seconds. No phone calls. No drive-outs. No luck involved.

Always watching

An ANPR camera watches the site around the clock, in any weather. Every vehicle in and out is logged the second it moves. Cameras supplied, fitted and maintained by us.

Every plate, instantly

The plate is read the moment it passes, day or night, and confidence-scored on every read. High confidence moves on. Anything doubtful goes to a person, never straight to a ticket.

Checked against your rules

Permit list, visitor passes, grace periods, max-stay. The rules are yours, set per site. Permit holders pass silently and nothing ever lands on them.

Evidence, assembled

A breach is flagged the moment it happens: plate photo, overview photo, timestamps and a written reason, assembled into a ready-made evidence pack behind every charge that goes out.

The platform

Evidence built in.

Every decision the system makes is logged, reasoned and photographed. When a motorist appeals, the pack already exists.

Audit-grade decision log

Every decision is logged with a full written reason and the exact rule settings in force at that moment. When a motorist appeals, the pack already exists.

Photos on every flag

Plate and overview, timestamped, attached automatically.

A human, always

Doubtful reads queue for a person. No exceptions.

Rules per site

Grace periods, max-stay and permits, tuned site by site.

GDPR built in

Evidence deletes itself on a per-site retention clock. The audit record lawfully remains.

Your brand, not ours

Landlord and tenant portals run under your name. Your clients see you, not us.

Everyone sees exactly
what they need.

Operators run enforcement. Landlords run their own list. Tenants sort their own visitors. Nobody phones anybody.

Run every site from one queue

The live feed and the contravention queue, site by site. Review the held reads, release the evidence packs, watch the numbers move. Enforcement becomes a desk job measured in seconds.

From plate read to payment.
One service, under your brand.

Detection

Detects and evidences

  • Reads every plate, 24/7
  • Applies your per-site rules
  • Builds the evidence pack: photos, timestamps, written reason
  • Queues doubtful reads for a human

Enforcement

Issues and recovers

  • Issues the parking charge notices
  • Carries out DVLA registered keeper lookups
  • Takes the payments and handles appeals
  • Runs the debt recovery

One supplier, one point of contact, from camera to collected payment. Already have a ticketing provider you want to keep? We feed evidence straight into it instead.

What is unenforced parking
costing you?

Set the sliders to your site. Rough numbers are fine — the pattern is what matters.

120
8%
£10

A blocked permit holder, a lost customer visit, a bay you cannot let.

Estimated cost of misuse

£35,000 / year

Roughly £2,920 a month, every month, on one site.

Measure the real number — book a pilot

An illustration built from your own figures, not a promise of recovery. A pilot measures what is actually happening on your tarmac.

Questions operators ask

Straight answers on how ANPR enforcement works, who does what, and where the legal lines sit.

What is ANPR parking enforcement?

ANPR (Automatic Number Plate Recognition) parking enforcement uses cameras to read every vehicle's number plate as it enters and leaves a car park. Each plate is checked against the site's permit list and parking rules. Where a vehicle breaches those rules, the system records the evidence needed to issue a parking charge, without anyone having to be on site.

Who issues the parking charge notice?

We do. Once the evidence pack is complete, and any doubtful read has been checked by a person, the parking charge notice is issued as part of the Vertex service through our fully accredited issuing operation. Notices go out under your brand, not ours.

How accurate is the plate reading, and what happens if a plate is misread?

Every read is confidence-scored. High-confidence reads are checked against the permit list automatically. Anything low-confidence, obscured or ambiguous is queued for a person to review and is never auto-ticketed. This is deliberate: a wrongly issued charge costs far more in appeals and reputation than a missed one.

What evidence is captured for an appeal?

Every flagged event carries an overview photograph of the vehicle, a plate photograph, entry and exit timestamps, and a written reason naming the rule that was breached and the exact rule settings in force at that moment. Because the pack is assembled when the event happens, it already exists if the motorist appeals later.

Is ANPR parking enforcement GDPR compliant?

Number plates are personal data under UK GDPR, so the system is built around that. Evidence is deleted automatically on a per-site retention clock set by the site's controller, while a minimal audit record of decisions is lawfully retained for accountability and appeals. The system does not use facial recognition and does not attempt to identify drivers or passengers.

Do I need to be a BPA or IPC member to use this?

No. Anyone issuing parking charges and requesting registered keeper details from the DVLA must be a member of an Accredited Trade Association, either the British Parking Association or the International Parking Community. Our issuing operation meets that requirement, so you do not need to join anything or change your own accreditation position to enforce your car park.

Who does the DVLA lookup and the debt recovery?

We handle it as part of the service. Registered keeper details are obtained from the DVLA under the KADOE rules that govern keeper enquiries, payments and appeals are managed for you, and unpaid charges move into debt recovery without you chasing anyone. You deal with one supplier and see one report; the paperwork happens behind the scenes.

Do I have to replace my current ticketing provider?

No. If you already have a ticketing and debt recovery provider you want to keep, we feed evidence packs straight into it and nothing about your back office changes. If you do not, Vertex runs the whole chain: issuing, payments, appeals and recovery. Either way the portals and the notices run under your brand rather than ours.

What kinds of car park does it suit?

Retail parks with commuter and overstay problems, residential sites with allocated bays and visitor parking, hotels and healthcare sites where guests and patients need free access but others do not, and business parks with staff and visitor bays. The same rules engine covers all of them, tuned per site.

Can landlords and tenants manage their own vehicles?

Yes. Landlords manage their own site whitelist directly, without phoning the operator. Shop and flat occupants issue their own visitor passes from a phone, capped per site so the facility cannot be abused. A pass that expires while the vehicle is still parked becomes an overstay, with the pass window recorded in the evidence.

How long does it take to get a site live?

A pilot runs in three steps: we survey the site and agree camera positions and rules, cameras are supplied and fitted and the portals are switched on, then results are measured against the manual way of working before any wider rollout is agreed.

Prove it on one site first.

No fleet-wide leap of faith. One site, measured honestly against the manual way, rolled out only if it wins.

  1. Assess

    We survey the site, agree camera positions and load your permit rules.

  2. Go live

    Cameras supplied and fitted. Portals switched on for you, your landlords and their tenants.

  3. Measure

    Tickets issued versus the manual way, in plain numbers. You decide what happens next.

Live now with a UK parking operator. Pilot pricing on request.

Start with one site

Tell us about your sites. We reply within one working day.